(This assumes that you have Apple Music/ICML turned ON in iTunes on your computer and both the computer and the iPhone are signed into the same Apple ID.)Īs far as why this is happening - I assume you are running the latest version of iOS on your iPhone? Because while this did happen to me several times - though not hundreds or all of my downloaded music - it has not happened after the last few updates.
Then when the iPhone starts up again, go back to SETTINGS/MUSIC, turn Apple Music and ICML back ON and try downloading the tracks again.Īs far as the offline music that you did not get from Apple Music, if they were in the iTune's library on your computer, they should still be there and should still appear in the music library once the iPhone starts up again as they should still be in your iCloud Music Library - even though they are not physically on your iPhone. Reset (not restore) the iPhone by holding the HOME and POWER buttons until the Apple Logo appears. Force close the Music app itself (double clicking the HOME button and then sliding up on the Music app). If you are having problems re-downloading them, what you should try is go into SETTINGS/MUSIC and turn OFF iCloud Music Library AND Apple Music. Unfortunately, once the downloaded music is gone (meaning the actual files are removed from the iPhone) the only way to get them back is to re-download them.
